So…where did it all begin?
Our Managing Director Luke Mead set up LMS back when he was 15 years old, (although he still acts like a teenager now). He ran the company from his bedroom at his parents’ house (accompanied by a Vauxhall Corsa van called Vanessa… she was lovely.)
From 2010 the business became LMS Group, and the company has continued to grow since! (We are all cool and LTD and stuff now). Starting from a one-man-band to a 10 person team, we’re located in a funky converted barn in Barnham (a teeny village in West Sussex).
Read more about LMS Group
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Service Delivery KPIs October 2018
Average Waiting Time
Reactive Tickets Closed
Same Day Fix (Calls)
Same Day Fix (All Sources)
Overall SLAs Met