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Lakeside House, Quarry Lane, Chichester PO19 8NY
0330 088 2565
sales@lms.group

Ethos

Our Ethos

We believe in designing, delivering and upholding industry leading business IT & Telecoms that work in perfectly harmony with your business. That’s why we always keep these six principles at the forefront of everything we do:

1

Your Business Deserves The Best

No matter how big or small your business, you need an IT & Telecoms infrastructure you can trust and rely on. You can always count on us to talk in plain English, remove all barriers associated with technological acquisition & transition and create lasting solutions that really work.

2

Continuity Is King

No business can afford downtime. We’ll always work hard to understand you and your needs and use the latest disaster recovery and continuity technology, so you can keep your business ticking away disruption free and at peak performance.

3

Quality Should Never Be Compromised

We can promise you a seamless, reliable and top quality service from start to finish. Our friendly team will keep you in the loop throughout the entire process and we pride ourselves on our exceptional SLA delivery.

4

The Best Shouldn’t Cost The Earth

Watching the pennies shouldn’t have to mean settling for a less than perfect service. Your IT is our priority and we believe in building lasting relationships, so we’ll always keep our costs competitive.

5

Hard Work Pays Off

We’re true perfectionists who will never be satisfied until you are too- so we won’t stop working until we’ve identified and implemented the very best technological solution(s) for your business.

6

We Enjoy What We Do

We’re passionate about what we do which makes each of us look forward to the day and challenges ahead. This in turn provides our clients with the very best solutions and, customer service available.

Service Delivery KPIs October 2019

We strive to offer an outstanding level of service to all of our clients

Average Waiting Time

Satisfied Clients

Same Day Fix (Calls)

Same Day Fixes (all Sources)

Overall SLAs Met

Reactive Tickets CLosed

Contact us

If you think we can help your business, or want some more information, please contact us using the details listed below. 

Get in touch

Address:

LMS Group, Lakeside House, Quarry Lane, Chichester, PO19 8NY

Phone:

0330 088 2565

Email:

sales@lms.group

ICO Registration Number: Z3394162.
Registered in England and Wales No: 7125975