As you may be aware, there have been a lot of incidents recently where SMEs have had their computer systems and networks compromised. This is becoming more and more frequent.
So, to try and prevent this from happening to you, I have put together some resources, please see below:
Microsoft, Apple and any other big corporation will never phone you
If someone calls and claims they are from Microsoft, and there is a problem with your computer, it’s a scam. Do not entertain their call and hang up.
Large companies such as Microsoft will never call you about your hardware/software being slow. Even if you believe it to be legitimate, continue to put the phone down, and call the business back on a telephone number you have used before and know to be correct.
There is a new scam making the rounds in regards to broadband providers. Someone will call you and claim to be from Sky, Talk Talk, or BT trying to convince you there is a problem with your broadband or your router.
There’s no doubt everyone wants faster broadband, and who doesn’t like a conscientious provider? If you aren’t a customer with the provider, simply hang up the phone. But, if they are your provider, call them back on a number that you recognise. These businesses (Sky, Talk Talk etc.) spend millions of pounds on sales each year to attract new customers; they aren’t going to employ people to call up existing customers to help them for free.
Should you fall victim to any of these scams, the threat may not be immediately apparent
When someone pretending to be your provider asks you to go a certain website and follow their instructions, you are allowing them to take control of your computer. Once they have control, they can install whatever they like, and look at whatever you are doing. During this time, a cybercriminal may be setting up a ‘keylogger’ that intercepts every single one of your keystrokes, a log of every website you visit, every email you send, and every password you have.
How many of you have a simple password? More worryingly, how many of you use the same password for multiple things? EBay, Amazon, Facebook, emails and most importantly banking. Stealing your identity has never been easier. By having a simple password you are making it easy for them, meaning you will quickly have a compromised computer. All passwords should be different and as complicated as possible – even ‘Pa5$w0rd’ is more secure than ‘ChildrensName86’.
Giving personal details out over the phone
If you do get a call from a company you think is genuine and they want to “take you through security” to ensure you are the account holder and all your details are correct, ask for their name and a reference number, and hang up. Look at a bill or phone directory services. Don’t blindly accept the word of someone you have never met, and never will.
The same goes for phishing emails. Your day-to-day accounts (such as Amazon, Ebay, bank account etc.) very rarely need updating out of the blue. Emails that request you click a link and update an account are a sign of phishing. Put simply, they are a scam and trying to obtain your information to steal your identity.
If you do have a laptop or PC, that you suspect has been compromised, don’t leave it. Take it to a professional, such as LMS Group. We will be able to work with you to try and recover as much as possible. Please feel free to get in touch using the form below. Alternatively, please take the time to visit the pages below for more information: