Connect multiple sites, locations, satellite offices and homeworkers with a super-private and super-secure MPLS network. Ideal for demanding applications such as IP telephony, Video Conferencing, Data Sharing and multi-site backup.
Multi Protocol Label Switching (MPLS) is a way of ensuring packets of data are prioritised appropriately and end up in the correct location. Packets are labelled accordingly, allowing the network to route and distribute the information efficiently and reliably.
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Service Delivery KPIs December 2018
Average Waiting Time
Reactive Tickets Closed
Same Day Fix (Calls)
Same Day Fix (All Sources)
Overall SLAs Met