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IT and Technology Audits

 

Businesses grow over time, and when they do old IT systems are often unable to keep up. An audit of your infrastructure, software, hardware and technology can be an invaluable exercise towards building a strong foundation for success.

Let’s face it, not many people get excited about conducting audits. They’re time consuming, typically costly and can be very tricky if you’re not completely confident with the subject area. At LMS we’ve got years of IT auditing experience under our belts, meaning we’re able to complete the task quickly, thoroughly and cost effectively.

We’ll cover things like:

  • Physical IT system health checks
  • Software Asset Management (SAM)
  • Hardware warranties
  • Systems compatibility
  • Telephony systems, physical networking, and traffic routing
  • Email Systems and email security
  • Compliance with relevant industry standards and legislation, including GDPR
  • Performance issues, such as connectivity loss, poor networks and slow performing servers and workstations
  • Whether software patches are up to date
  • Cyber security and threat management (see more information on our IT Security Reviews)
  • Cost effectiveness of your current system
  • Total Cost of Ownership review

We work in three distinct stages:

 

  1. Strategic Review- together with your senior management team, we’ll discuss all the intricacies of your business and what you need from your IT infrastructure
  2. Physical Audit- once we have a full picture of your organisational requirements, we’ll conduct a physical audit of everything from phones and mobile devices to workstations
  3. Report and Presentation- we’ll then present you with a report of all our findings, outlining any recommendations for improvements and potential cost savings

 

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To discuss our IT and Technology Audits in more detail, contact us today on 0330 088 2565

Contact LMS Group

Service Delivery KPIs October 2018

11 secs

Average Waiting Time

767

Reactive Tickets Closed

89.18

Same Day Fix (Calls)

71.32

Same Day Fix (All Sources)

99.7%

Overall SLAs Met

93.33

Client Satisfaction