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Bespoke Support

 

Outsource your IT department to us and we’ll take care of it all- from the little things all the way up to your big strategic plans.

We understand that no two businesses are exactly the same, which is why we’ve created our tailor-made support packages. Flexible, scalable and specifically designed to fit around your organisation’s specific needs, our premium support package ensures you’ll have everything you could ever ask for (and more besides).

IT is critical to your business, so you need complete peace of mind that everything’s running smoothly 24/7. With our Bespoke Support package you’ll be able to take advantage of as much on-site work as you require along with a full range of flexible solutions to cover even the most demanding and complex of situations. With a completely outsourced IT department and expert advice up to director level you’ll never need to worry about your system letting you down again.

Our bespoke support package includes:

  • Round the clock support
  • Fast response and resolution times that work for you
  • Onsite cover when required
  • A virtual IT Director
  • Vendor management
  • Change management
  • Tailor made solutions that align with your business processes

Outsourcing your IT department to LMS enables your business to grow and respond rapidly to changes in the industry, giving you the competitive edge over other companies.  We’ll work with you to construct a robust, risk free and reliable platform from which your business can achieve sustained growth and be everything you want it to be.

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If you would like to find out more about how out Bespoke Support can help you, call our team on 0330 088 2565

Contact LMS Group

Service Delivery KPIs October 2018

11 secs

Average Waiting Time

767

Reactive Tickets Closed

89.18

Same Day Fix (Calls)

71.32

Same Day Fix (All Sources)

99.7%

Overall SLAs Met

93.33

Client Satisfaction