Pay as You Go IT Support Services

Pay as you go IT support

We understand many small businesses might not yet be ready for a long term IT support commitment. That’s why LMS Group offer you the chance to use our IT support services as and when you need them. Suitable for small and medium sized businesses, our pay as you go service is ideal if you recognise the need for IT support cover during busy business periods.

LMS Group pay as you go IT support is the perfect way to handle one-off IT support issues, challenges with new project work and emergency situations. It’s the ideal solution if you’re not yet looking for an ongoing monthly IT support contract.

IT support for every type of business

Our support team works with businesses of all sizes, across every market sector. Whether your existing IT department needs an extra pair of hands for support, or you’re looking to improve your IT support for particular IT systems, users or business partners, our Pay As You Go option could be ideal.

Just call or email us about our Pay As You Go support services as and when you need a little more IT support.

Pay As You Go support features

• No IT support pre-purchase or contract necessary
• Work charged at standard hourly rate, plus call out fee
• Easy to access the right IT support from the outset
• Full IT support audit trails and regular support updates
• Fast, efficient tiketing system for raising IT issues
• Guaranteed fix of IT issues and cap on billable hours
• Rapid response and resolution to almost all IT issues

How our Pay As You Go support works

Simply call, email or message LMS Group via online chat and we’ll quickly assess your support needs. We’ll then keep you updated through the entire process of fixing your IT support issue, and make sure you know exactly who’s dealing with your support request, and what they are doing to resolve it.

Our service desk staff are all certified and fully trained. This means that the second you raise a support ticket with us you’ll have peace of mind your enquiry is being handled by someone who genuinely knows exactly what they’re doing, to make sure your issue is resolved rapidly and successfully.

Our support commitment to every business

We can guarantee that all support enquiries are dealt with by highly trained and experienced IT professionals.

Every time we receive a call or email from you we’ll handle it promptly and expertly, delivering a fast resolution to any IT issue that needs solving, so you can get on with running and growing your business.

Client testimonials

Don’t take our word for it – here’s what LMS Group clients say:

Their proactive approach provided recommendations and solutions that matched our requirements perfectly. The LMS Group team are friendly, courteous and professional and are always willing to go the extra mile.

Jo Trew

Maddison Product Design

The professionalism and service offered by LMS Group is excellent. My new hosted VOIP phone set-up was just what was required to take my start-up business forward. I would highly recommend you to any business.

Karl Walton

The Funky Wine Company

LMS Group set up MailProtect within a few hours of our call. We now no longer receive any unwanted SPAM and can continue with our day to day work without hindrance. A friendly, well priced and effective support service.