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Lakeside House, Quarry Lane, Chichester PO19 8NY
0330 088 2565
sales@lms.group

Remote Support

LMS Can Help Without Being Onsite 

Small to medium sized organisations don’t always have the room or the financial resources for a large in-house IT department, so our remote support package is the perfect option for small businesses or to provide an overflow to in-house IT teams. We deliver cost effective solutions that don’t compromise on quality or performance, providing you with round the clock monitoring of your IT infrastructure.

Find out how Remote Support can help your business, call our team on 0330 088 2565

Why Use Our Remote Support?

If you’re keen to keep costs to a minimum but don’t want to miss out on efficient office technologies, this could well be the best option for your business. Your business will receive unlimited support, from your end users to your entire network (and everything in between). Our cutting-edge monitoring, support and diagnosis applications mean we’re able to resolve the vast majority of issues without even setting foot in your office, leaving you to go about your daily business with minimal disruption.

What Features Are Included?

With our Remote Support Service, you have access to:
 – Unlimited phone/email support
 – Enterprise class management systems
 – Unlimited PC, server and network support
 – Helpdesk during working hours
 – Proactive monitoring and maintenance
 – Tailor made anti-virus and ransomware protection
 – Fast response and resolutions
 – Self-service customer portal
 – IT advice and basic training
 – No hidden extras
 – Your own dedicated account manager

Obviously, some of this sounds a little ‘techy’. At LMS, we pride ourselves on making technology easy to understand. If you would like us to explain any of the above to you, please Contact Us.

How Does Remote Support Work?

In the event that you are having issues with your IT system, we have the tools to remotely assess the issue, and correct them too. 
All you need to do is contact us via phone, email, online chat or via our user portal, you dont even need to be in the office when you do. 
Once we have access to your systems, you can leave us to fault find and resolve any issues we find. If the issues turns out to be more complex than anticipated, we will be happy to send one of our specialists out to you at a discounted rate. 

Our Promise To You!

We can guarantee you that all enquiries are dealt with by highly trained and experienced IT professionals, not call handlers or pre-recorded messages. When you receive an email from us we promise it’s been written by a living, breathing human who has taken the time to read and understand your enquiry, and we also promise to find a fast resolution so you can get on with running your business.

Need More Information? Contact A Specialist Now!

Telephone: 0330 088 2565 – Email: sales@lms.group

Client Testimonials

Don’t take our word for it – here’s what our clients say:

Their proactive approach has provided recommendations and solutions which have matched our requirements perfectly. On an ongoing basis, we have found all members of the LMS team to be friendly, courteous and professional; always willing to go the extra mile.

Jo Trew

Maddison Product Design

The professionalism and service offered by Graham at LMS was excellent. My new hosted VOIP phone set-up was just what was required to take my start-up business forward. I would highly
recommend LMS to new or existing businesses

Karl Walton

The Funky Wine Company

…they set up
mail protect for us within a few hours of speaking with them. Since then
we no longer receive any unwanted spam and we can continue with
our day to day work without being bothered.
LMS Group have proved to be friendly, well priced and most
importantly effective.

Jonathan Brooks

United Magic Studios

Call and Book Your FREE IT Infrastructure Assessment Worth £1,500

Proud To Be Partnered With The Best 

These are just a few business we partner with in order to supply your business the best solutions

Contact us

If you think we can help your business, or if you have any questions, feel free to contact us using the details below.

Get in touch

Address:

LMS Group, Lakeside House, Quarry Lane

Phone:

0330 088 2565

Email:

sales@lms.group

ICO Registration Number: Z3394162.
Registered in England and Wales No: 7125975