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Managed Workstations

 

When PCs and laptops stop working, it results in lost opportunities. Not only is this dip in productivity bad for business, it’s preventing you from getting on with the strategic work you need to be doing to keep your organisation heading in the right direction.

Healthy, efficient workstations are essential for the success of your business, and our Managed Workstations will give you the peace of mind that all the PCs and laptops in your organisation are well cared for. Because we take care of everything from housekeeping to the prevention of data threatsyou’ll be able to focus on the things you do best.

Why choose LMS Managed Workstations

We believe that Workstation Management is about more than turning up with a box of tools when something breaks. Our approach is preventative, meaning we’ll keep a close eye on every machine to make sure it’s in tip top condition. This proactive way of working combined with strategic thinking and in-depth knowledge of all things IT, means we’ve got every avenue covered.

What we Provide:

  • Full audits of all computers and their specs
  • 24/7, 365 monitoring
  • Anti-virus solutions and threat management and prevention
  • Fully managed software updates and patch management
  • Incident reporting and management
  • Remote event management
  • End user support and training
  • Minimal downtime
  • Updates that work around your business
  • IT healthchecks

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To find out more about how our Managed Workstations can benefit your business, contact us today on 0330 088 2565

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Service Delivery KPIs October 2018

11 secs

Average Waiting Time

767

Reactive Tickets Closed

89.18

Same Day Fix (Calls)

71.32

Same Day Fix (All Sources)

99.7%

Overall SLAs Met

93.33

Client Satisfaction