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Unified Communications

Unified Communications (UC) is all about bringing together your telephony, video conferencing, instant messaging and emails so they all work in perfect harmony with each other enabling you to supercharge your business collaboration and communication.

UC introduces a whole new world of possibilities resulting in increased productivity, streamlined operations and flexibility and can be easily deployed in organisations of all sizes. It’s also much cheaper than having lots of separate communication systems, meaning less strain on your budget. 

Benefits include:

  • Improved mobility and remote working, leading to a happier workforce
  • Better communication with customers, colleagues and suppliers
  • Reduced costs
  • Future proofing
  • Scalability

We can cover all aspects of your communications, from streamlining your existing set up to developing a whole new way of working. And unlike the vast majority of Managed Service Providers, we’re proud to be able to call ourselves experts in telephony, so you’ll be able to able to enjoy just one dedicated point of contact.

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If you would like to find out more about how we can help your business, call our team on 0330 088 2565

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Service Delivery KPIs October 2018

11 secs

Average Waiting Time

767

Reactive Tickets Closed

89.18

Same Day Fix (Calls)

71.32

Same Day Fix (All Sources)

99.7%

Overall SLAs Met

93.33

Client Satisfaction