Why Choose LMS Group for your business comms?
We provide businesses with a unique offering of IT and communications solutions that work in perfect harmony together. We genuinely care about getting it right and ensuring total satisfaction for our clients, and in return for your custom we can promise you:
Unrivalled expertise: We know the telecoms industry inside out and can offer you the full range of services all under one roof. Unlike other providers you’ll never be passed from pillar to post because we’ve got all the skills and experience already within in our highly competent team.
Cost savings: We use a straightforward, totally transparent pricing model that makes your monthly billing easy to manage and understand. Because we work closely with a panel of leading top-tier telephony providers and carriers we’re also able to deliver a fully managed and whole solutions with just one point of contact.
Fully independent: We are not tied to a single vendor or carrier, which means we’re able to access the whole of the market to get you the best solution, at the best price. Being totally independent means that we’re often able to deliver innovative and proven results unlike other telecoms providers.
Total support: Because we offer unrivalled expertise combined with highly efficient case management systems, we can promise you comprehensive, quality support, round the clock monitoring and fast fixes.
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Service Delivery KPIs April 2019
Average Waiting Time
Reactive Tickets Closed
Same Day Fix (Calls)
Same Day Fix (All Sources)
Overall SLAs Met